Our Moving Reviews
Have a read of some of our reviews below to see how we’ve helped people with their long distance moves.
Congratulations Nancy Popovich! Happy client, and winner of our 33rd Anniversary Contest and a sweet $3300.00 (that’s Nancy on the right)
All of our clients this year will be entered into our 34th Anniversary Contest for a chance to win $3400.00
(that’s a 100 bucks for every year we’ve been in business)
Our draw date will be on January 2nd, 2025.
Good luck to everyone in 2024, we can’t wait to see who the lucky winner is January 2nd!
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Hi Sara and Emily,
You recently coordinated and carried out the move of my son from Toronto to Halifax. I couldn’t be more happy with the quality of all aspects of the move by Great Canadian Van Lines.
I believe I first contacted “Sara”, Great Canadian Van Lines on November 23, 2020 to obtain an estimated cost for moving my son’s household goods from Toronto to Halifax. Sara was back to me within the day with an estimate. A few emails back and forth to confirm the move and everything was finalized by November 26.
We were in a hurry to move our son to Halifax before Christmas. To our surprise Great Canadian Van Lines were able to pick up his goods on November 28. The driver that arrived to load the goods was very patient and friendly. The loading was very fast and efficient. We expected that the delivery to Halifax could take a week or more but I received a call in Halifax on the evening of November 30th from the driver reporting that he would be delivering the goods the next morning.
The goods arrived on December 1, 2020 in perfect condition and the unloading went as smooth as the loading. It was a pleasure to deal with everyone from Great Canadian Van Lines.
Thank you once again.
Regards
Great Canadian Van Lines did a great job of moving us from Toronto to Vernon BC. Their prices were also the best I could find for a long distance move. I would recommend them to anyone looking for a van line for a move.
I am very pleased with Great Canadian Van Lines. Kathy in the Surrey office was very thorough in her questions for me and I feel she went the extra mile to get my goods onto a truck from Vancouver to Toronto as quickly as possible. The driver was very polite and careful with the packing and unpacking. It was very reassuring to me that the driver was the one familiar face. There was no damage to anything shipped and everything arrived as it should. I can highly recommend Kathy, the driver and Great Canadian Van Lines.
Customer service was very helpful whenever I had a question. The mover was great and got everything packed up quickly and well protected. He also called to drop off a little early because he was passing through our community. Everything was in great condition, no damage.
This was our second move with Great Canadian Van Lines. This time we moved from Victoria, BC to Summerland, BC. The crews arrived as scheduled at both locations and were professional and courteous. No damage and both sites were left clean. Another great move!
I used this company for a cross-Canada move at the end of September 2020 and COULD NOT BE HAPPIER. It’s expensive, get over it. The thing that set this company apart was the communication and professionalism. They did not make me feel bad for asking questions, updated my quote several times, even contacted the storage unit on the other end to ensure they could deliver easily to the location. Oh – and as someone doing the drive alone I actually was really thankful that the driver of the truck took a few minutes to check in with me EVERY SINGLE DAY during the drive to ensure I reached my destination and was safe. It’s the little things that set something like a moving company apart…and this is certainly one that took EVERY small detail into consideration. THANK YOU SO MUCH! Made this move really easy and stress-free for me.
Moving to a different province (during a pandemic no less) is extremely stressful, but GCVL took a huge weight off from Day 1. Promptly responding to inquiries immediately put me more at ease. I was on a tight timeline and they were able to make that work. Movers showed up on time and took time to carefully to wrap all my belongings. They arrived on the other side in perfect condition and were unloaded in a timely manner. Overall, I can’t recommend GCVL enough and I’m so happy I went with them. It was one less thing for me to have to worry about during this whole process.
I was happy with my recent move from Canmore to Peterborough. The movers were careful and efficient both on pick up and delivery days. Nothing was lost and the experience was overall very positive. The movers were hard working as well as professional and deserve a round of applause in my opinion. I would use GCVLs in the future if needed and would highly recommend them to friends and family. Thank you.
They made moving across the country a lot easier. Our advisor Kathy provided all the information and answered any questions we had. Their service was on time and arrived earlier in the delivery window they provided. The driver Amar kept in good communications so we knew exactly when they were going to arrive.
Extremely good moving company. Everything was perfect. The crews was wonderful, respectful and fast. The estimated cost was more expensive that the real price !! I recommend this company to everyone who need an amazing moving. We moved from BC to NB. The driver called 3 days before arriving and he arrived 5 days before the expected date.
Utilized GCVL for a move from Toronto to Vancouver. Sara was my relocation consultant and she was quick to respond to any of my questions. I appreciated the detailed quote that took everything into consideration including having to use a smaller truck in Toronto due to more limited access. The crews on both ends communicated regularly, were on time, efficient and polite. Partway through the move, I needed to add storage to delay my delivery date for home renos and it was handled quickly and professionally. Despite multiple transfers of items, everything arrived intact! Would happily use their services again if I need to do a long distance move!
We moved from Ottawa, Ontario to Vancouver, BC. They provided an excellent service. Sara and her team are very professional and answers all my queries promptly. They moved 3 bedroom stuff and delivered with no damage. The delivery was done a day ahead of scheduled delivery. The service provided is beyond my imagination. I paid for storage also until I get my house in Vancouver. They surprised me when I receive call that they will refund storage amount because they did not us storage and kept stuff in truck itself. Extremely highly recommended
We are very happy with the service that GCVL provided. Sara – the relocation consultant, is very responsive and had answered all the questions/concerns. Wade – the mover/truck driver, is very professional. Overall, I’m glad we picked GCVL and definitely recommend to my friends.
I am writing to express my absolute joy at having chosen your company to move my daughter home to Edmonton from Ottawa. When I initially started looking into what was involved in a cross country move, I heard from many people about awful experiences encountered that included overpricing, broken belongings, refusal to unload until extra costs were paid, and the list went on. I was worried that I may become stuck in a similar situation, but my greatest focus turned to getting my daughter home safely during this pandemic.
I spoke to a number of moving companies, and what I found most intimidating was the huge variation in cost. I accidentally stumbled upon the phone number for Great Canadian Van Lines. My first call to your company was answered by Kathy Dorland, and I knew after that phone conversation with her that I was going to be using our company to facilitate this move. That is where I became a loyal customer and forever Great Canadian Van Lines will be on the tip of my tongue if ever asked for the name of a great moving company.
This initial contact with Kathy had been months prior to the move, as I was not able to give a specific moving date, but then Covid19 put a different spin on my timeframe. Needless to say, every time I contacted Kathy, I had a million questions which she answered in a way that always put me at ease. Once we pinned down a ‘near date’, Kathy orchestrated getting the wheels in motion for the upcoming move, and I did not make it easy or simple. Kathy accommodated many changed moving dates, dealt with the dynamics of additional furniture purchased over the months after our first contact until I actually confirmed the booking, and stayed in touch with me continually until the finish.
You do have to know that it was because of Kathy that I chose Great Canadian Van Lines. She was the absolute best on that first day, and I recognized very early on that this was not the “let’s be nice to hook her in”, but rather this was exactly her personality. She obviously takes pride in her work and is willing to go the extra mile to ensure a stress free, successful end result. That is how she was right through to the final day when the moving van pulled up to my home in Edmonton with my daughter’s belongings, all without even a scratch! It is pretty obvious that this is who Kathy is – honest, knowledgeable, professional, empathetic, and very much on top of knowing what a satisfied customer means to your company. She is a phenomenal ambassador for Great Canadian Van Lines. She made me feel that my needs were very important and that I was truly a valued customer. Each and every time I contacted her, even when she didn’t hear from me for a few months, she treated me this way, and this was even before she knew she had cinched my business.
Everything worked out just as she said. She knew where a shuttle would be required, and knew exactly what I meant when I tried to describe the pieces of furniture for the inventory. I cannot stress enough how she was able to take what I saw as an extremely stressful time in my life and bring me a welcoming sense of calm. She assured me the people she worked with, those that I would come into contact with during this move, were extremely professional and would take care of my daughter’s and my needs exactly as promised. You know, she was right! My daughter flew back to Ottawa to pack up her suite. She contacted me after the movers had left and told me they were so professional and were on task the entire time, and told her what she needed to know (ie, how the couch legs were tucked inside the couch, “here’s the light bulb for the lamp – keep it safe”). As Kathy said would happen, I would be given a “heads up” when the truck was a few days away, and as Kathy said, “Peter is the best there is”, and he was! Again, the furniture was unloaded, absolutely no damage, not even a scratch, and Peter finalized our move with the exact professionalism that Kathy said would happen. The fact that she had such faith in her colleagues gave me a very clear indication that this woman also knows that it’s the TEAM (remember … no ‘I’ in Team) that makes the really effective work happen.
I tried to do a Google review, but discovered I am totally inept with that technology, but did want to express my sincere gratitude to Great Canadian Van Lines for a seamless move, but especially express my sincere gratitude to Kathy Dorland. If I had not encountered her, I likely would have just moved on to calling the next moving company, and the next one after that. Please ensure Kathy knows how much her personability has impressed me. Employees like this are one in a million!
Most sincerely,
During my initial research for moving across Canada, I got three quotes from different companies. GCVL were very responsive and had a slightly better price than the others I was comparing. A friend had also used them in the past without issue, so I decided to go with them. Sara, the “Relocation Consultant” who I helped get my quote and answer any questions I had before and during the move, was very responsive and easy to communicate with. She addressed any questions or concerns I had regarding fees for certain items on my quote. Both my move out experience and move in experience were excellent. The move out team was on-time, very efficient, and wrapped everything to protect it. The move out team was similarly efficient and had a system to check that each item was accounted for before leaving. There was some very minor dents/scratches on a few pieces of furniture, but not something you would notice unless you were looking for it and it didn’t bother me. If it was a more expensive piece of furniture I might have been more concerned. Overall, I would recommend GCVL based on my experience for moving across Canada.
We recently moved from Toronto to Victoria. I cannot express enough appreciation to the team, from beginning to end, who made a stressful complicated move seem effortless. Special thanks to EMILY, Dispatch Specialist, who constantly stayed in touch. And AMAR, and his team, who picked up and delivered. WOW. Amazing skill at organizing and estimating the space on a truck. Great, respectful, care was taken with our furniture and many fragile items. I had done a lot of research before choosing Great Canadian Van Lines. Couldn’t be happier with their price and the personal service.
In the industry that my wife and I both work we move a lot. Over the past 3 years we’ve moved on average 2 twice/year. We have dealt with several moving companies and I can honestly say that Great Canadian Van Lines is second to none. From the first call all the way to move day. The experience was very smooth and extremely professional. Take the stress out of your next move and call great Canadian Van Lines.
Recently moved from Vancouver to Toronto. Peter And crew were great on both sides. No detail missed. Would certainly use them again.
We recently used this company to move our parents across the country, and then this week used them ourselves to move. In both cases, the movers were extremely professional, timely, and the goods arrived on time and in perfect condition. We also appreciated that an6 questions about the process were answered very quickly and thoroughly. All in all, a great experience and I’d highly recommend this company.
We had a wonderful experience with our cross country move from BC to Ontario during the Covid 19 pandemic situation. All this starting with Kathy D****** patiently answering all our questions, a great moving rate, great communication and an exemplary moving day experience. The driver Amar and his team did an awesome job with arriving on time, meticulously blanket wrapping our furniture and being so efficient with everything that everything was done in a breeze. We didn’t have even a single glass broken and everything was packed and arrived in perfect condition. I will certainly recommend GCVL to anyone who wants to move. Thank you GCVL for an amazing experience.
This was the best choice I could have ever made for my move from Vancouver to Toronto Kathy Dorland was very responsive with my booking needs and answered all my questions very promptly. The driver Sean and his coworker were the most amazing movers, they were an amazing team. The communication was excellent, and that made me feel reassured about everything. He came prepared with tons of blankets and took great care to wrap all our furniture properly. They were fast and efficient, and I felt at ease that our stuff would be well taken care of.
I was very impressed with Codie B*****, who moved my daughter’s household goods from Vancouver to Halifax. He went over and above the call of duty in his service, and ensured she received her things well ahead of schedule and at an hour that suited her. He is top notch!
This was a major move for us and after careful consideration, we chose Great Canadian Van Lines to move us from B.C to Ontario during the height of COVID-19. We needed to ship two cars as well, which Great Canadian Van Lines organized for us with Livingston Transportation which also gets an honourable mention here. GCVL organized 4 men to look after our move out and 4 men to move us into our new home. The one constant individual was the driver Sean, the leader who not only did the drive across the country but was tasked with disassembling and reassembling our expensive Martix Elliptical machine (which we paid for in advance). My one recommendation to GCVL would be to make sure that this individual was qualified to do this. As it turned out, Sean wasn’t able to successfully reassemble our machine, so we had to organize another company to do this. GCVL took full responsibility for the error and quickly reimbursed me in full for the additional work done. Back to the move in. It was a scorching hot day in July and everyone powered through it graciously. A special mention and thanks goes to Sean who has an amazing work ethic! GCVL actually went out of their way to get our delivery date shifted two days earlier which was amazing! So yes, we highly recommend GCVL for anyone needing a long-haul move. Considering the pandemic, our move was stress-free and on time with NO Damage.
We used Great Canadian Van Lines for our move from B.C. to Ontario this spring 2020. They were very professional and responsive to all of our inquiries, and provided a detailed breakdown of all the costs so there were no surprises. The moving crew worked quickly and carefully with our belongings. Even though our move took place during the early stages of the pandemic, there were no delays with shipping. We would definitely use this company again and recommend them to others.
Recently moved from Montreal to Vancouver in the summer 2020. First off, the guys in Montreal were phenomenal, they were a subcontracted **** ****/North American crew. Good first impression, nice wrapping jobs etc. The GCVL delivery crew was good too, very careful, didn’t scratch a thing, got in touch with us in plenty of time to schedule the drop off. Overall, I would say that this company is a great option compared to the big van lines. Just be clear that you want to know all the potential additional costs up front: elevator fees, shuttle/pickup/drop fees, fuel fees, and weighing fees, etc. and be clear that you want to know the weight the day you load. They have no problem giving you this information and detail in the quote, but you have to know what to ask. I think this company has been in business a long time (30 years?) and they seem quite honest. Point is, if you are reading this review and wondering if you should go with them or not, I have moved back and forth across Canada many times, and this was the best, most straightforward experience I have had. I will use them them again in the future without question.
We recently used GCVL for our move from Red Deer, AB to Kentville, NS. Sara and her team were great! They answered our questions and kept us well informed throughout the whole process. The moving crews at both ends were very professional and efficient. Our belongings were handled with care and arrived on time. Only one item was damaged during the move, but GCVL did not hesitate to reimburse us for the damaged item. Overall the move went smoothly and I would highly recommend this company!
I recently moved across the country with Great Canadian Van Lines. Communications was great, as they realize most of us don’t move an entire household of stuff often. They did a great job, I highly recommend their services.
Our experience with Great Canadian Van Lines Ltd. was excellent from start to finish. The team was knowledgeable and professional and exceptionally quick to respond to any query we had. Special thanks to Sara and Emily (and the local vendors!) for all their help in making the process a smooth one!
Great Canadian Van Lines did an outstanding provincial move for us. We moved from Calgary to Kelowna and the service they performed was beyond amazing! We ended up using them twice as our first house purchase fell through at the last minute and the movers had to bring back our furniture; but when the second and final move happened, the movers did another fantastic job! Highly recommend this business for your next move.
The crew at both ends were very sociable, respectful and hard working. Everything was wrapped perfectly and handled with care. The crew leader, Wade, was great and would highly recommend him. This made our move a lot less stressful and it was nice knowing it was done with capable hands.
Before moving I thoroughly researched all the moving options at my disposal. Great Canadian Van Lines were the most reliable during my initial contact with them, and were very flexible towards my need to interact by email. The price was very reasonable and the difference between the estimate and the final cost was not much, as I had many heavy small boxes of books. The driver and movers were all professional and completed both the load up and load off very quickly. I highly recommend this company, as the pandemic started partway through this process and they made a stressful move as smooth as possible.
We had a great experience with Great Canadian Van Lines. It was our first time using a professional moving company, and we were moving from Ottawa to Calgary, so we had many questions about the process and Sara and the team answered all of them thoroughly. Ken and Dave handled our furniture with care and nothing was broken or scratched! Given the elevator in our new building needed to be booked in advance, they were very accommodating, giving us an approximate window for us to book the elevator for, then making sure to arrive at the small window. Also, after we noticed a small scratch on our wood floors, Great Canadian Van Lines was quick to reimburse us for the cost of the repair. We highly recommend this company – great service!
Great customer service in coordinating my move from QC to SK. The consultant Sarah was helpful and super responsive to my many questions and concerns. The estimate she provided was much closer to the actual weight and cost than the ones I got from other companies (which is key, you don’t want to end up with a surprise extra $1000 when the truck gets weighed). Movers did a fine job, everything arrived intact, undamaged and on time. Overall a very good experience and good company- they stand out in an industry that can be sketchy and/or super expensive.
Recently did a move from Vancouver Island to Nova Scotia. Was a little nervous about sending our things on such a long trip, tried to find a way to do it ourselves or rent a POD because I had heard such bad stories about long moves and how things get broken or lost. But because of Covid we ended up chosing Great Canadian Van lines, partly because they’re Canadian but also I had read some good things about them. They were a little pricier than the low end movers but for such a long move we thought we’d better pay, and hope for the best. On move day they showed up a couple of hours late, hmmm I wondered, but to be fair they had to get the ferry across from Vancouver to the Island, and we were in the middle of the Covid epidemic and ferry’s were running at half capacity. But regardless, I called the office and they told me they were on the way and gave me the number of the driver if I wanted to call, which I finally did and they were right close by. The movers were great, friendly and respectful and they tagged every item with a color coded tag so that nothing would get lost or mixed with anybody else’s things. The same lead driver showed up at the other end, I was surprised, thought they would change drivers for such a long move. They showed up on time, unloaded everything without incident and even took many things up to the 3rd floor without complaint. So the move went very well, and one of the other things that was really appreciated was the quick communication from the office whenever I had a question or issue or concern. They were really on the ball and it made a huge difference in making the move as stress free as possible. Hope this helps someone, I would definitely use them again!
I recently relocated to my family’s organic farm….***** ********* ** **** ***** ***** ****** *** * ******* ** **** ****. Huge thanks to Amar and Great Canadian Van Lines for the excellent service, communication and support. Special thanks to Amar, who loaded my ******** Grand Piano and brought it safely to its new home. Everything arrived in perfect condition and the entire move was very low-stress thanks to the excellent service. ****** *******
Hi Sara,
Great Canadian Van Lines was the best choice I could have ever made for my move from Toronto to Saskatoon! Sara was very responsive with my booking needs, and answered all my questions very promptly. I felt well prepared before the move, and knew what to expect. Amar Sihu and Jazzy were the most amazing movers ever. I have heard so many horror stories about bad movers, but they were an amazing team. Amar did a great job communicating when he would arrive for both the pickup and drop-off, and he even responded to a last minute request for additional mattress bags. He called me when he was a day away, and even called to let me know he was just 45 minutes late coming in. The communication was excellent, and that made me feel reassured about everything. He came prepared with tons of blankets and took great care to wrap all our furniture properly. They were fast and efficient, and I felt at ease that our stuff would be well taken care of. The most amazing part was that they arrived from Toronto to Saskatoon in 4 days!! They were equally professional and speedy in unloading our furniture into the right rooms, and even helped to put the large furniture back together again. I cannot emphasize how great of a moving experience it was with Amar and Jazzy, and I have personally told everyone I know to book with them for their move. 5 star move for sure!
I would just like to compliment the gentlemen that moved me on Tues. They were lead by Amar. These guys were professional and very pleasant. I was exhausted just watching them. These guys get 5 stars from me and I would definitely recommend their services. Lovely men.
Hello Sara
Great Canadian Van Lines are just that!! This was the smoothest, most organized move I have ever experienced! From the initial stages right through to move-in, everything was handled professionally, respectfully and efficiently. We cannot thank GCVL and their moving team for an excellent move! We would highly recommend this company to anyone looking for a moving company.
An excellent experience. Lana (the administrator) updated us regularly with clear, step-by-step information on all processes and fees/payments, and Wade and his team (the movers) were professional, courteous, careful and efficient. It was a stress-free move and it all went smoothly. Thanks very much; I’m happy to recommend GCVL.
Kathy Dorland made my move a very relaxed experience from beginning to end.
Thank you again Great Canadian Van Lines Limited.
Hello Emily
The sales rep, Sara, did a great job answering all of my questions quickly and completely. We were moving from NS to BC for my wife’s job. The pandemic went into full effect after we planned the move and we were worried about alot of different aspects of the move. Sara put our mind to rest about our stuff being picked up and delivered . We have small kids so furniture and toys are incredibly important for isolating after the move. I will use this company if we move again for sure.
Great service moving from Saskatchewan to Ontario. Thanks for making the move easy. Everything arrived safe and sound. Highly recommend this moving company.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was very impressed with the service Sean and the organizing team provided for my cross-country move. I had to change dates a number of times to coordinate with my condo building and they were able to be flexible to support the changes. The moving team went above and beyond to help move things I couldn’t carry, arrived early, and kept me updated through the process. Everything arrived in one piece, there was nothing broken, The initial quote was accurate with no hidden expenses or repricing after the fact. I would definitely recommend.
I used Great Canadian Van Lines on my recent move from Ontario to Quebec and everything went really well. I had quite a few questions up front and Kathy walked me through everything and I felt very assured. The scheduling and process to list inventory was smooth. The movers took great care with my things and nothing was damaged. They protected every item with padding and blankets. There were no delays in timing. I would definitely hire Great Canadian Van Lines again, should I ever have a need for a move.
We had great service moved from edmonton to Ontario, and we are so happy everything was picked up and delivered on time , nothing broken , if you are moving and want professional service use them.
I have used GCV twice to get from British Columbia to Toronto and back. Both times I worked with Sara Engelsman and cant say enough about her service and assistance throughout the move. Their prices are also highly competitive in comparison to the other big moving companies. I would highly recommend using GCV and Sara if you are planning long distance travel.
Great service from beginning to end. The consultant I worked with was patient and understanding, helping me figure out my packing list, price, parking, etc. for my move from Ontario to Alberta. In the end, the estimate I had was accurate, and the bill of lading detailed. The movers themselves were nice and took excellent care in the moving and wrapping of my things. One of the dining chairs had a minor break which was fixed on-site and is no longer visible. I definitely recommend GCVL to anyone needing to do a long-distance move and wanting it to be as stress-free as possible.
From start to finish, I was extremely pleased with my moving experience with GCVL from Alberta to Ontario. I did a ton of research before deciding to go with this company, and I definitely made the right choice. The office staff were responsive and helpful with all my questions. The movers communicated clearly with me, were kind and courteous, and took great care with my items. On top of this, it was the best price I found among several companies I received quotes from, and my final bill of lading was accurate to the quote. Thanks GCVL!
We had a great experience in having our household packed up, stored and moved across the country. The movers were very efficient and took great care with our household belongings. Everyone we encountered involved with arranging, storing and moving our belongings were super nice. Customer service is excellent and any inquiries we had were answered in a speedy and most satisfactory manner. The delivery driver was efficient and friendly. We chose to pack everything ourselves and fortunately we did it well as nothing arrived broken. Overall, I can say we had a great experience with Great Canadian Van Lines.
Great Canadian Van Lines was a great company to work with for my move from Edmonton to Toronto in December. From booking through final delivery everything went smoothly. The moving crew arrived on time and were efficient. Upon final delivery, they arrived within the specified date range, provided ample notice of the expected drop off time, and everything arrived in great condition. Would use them again for another move in the future.
The circumstances around my move were unpleasant but Sara and Daniel (my driver) at Great Canadian Van Lines took the stress out of the move from BC to QC. I can’t say enough great things about them. They were organized, friendly, professional,on time and took great care of my stuff. Not a single piece arrived damaged. Wouldn’t hesitate to use them again or recommend them to a friend.